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Entrecard's Site Downtime

This morning, I logged in to my Entrecard account, there is a note saying “There was a fire at our datacenter resulting in the failure of some of our systems, our database server appears to be offline still, we’re working on it and we’re really sorry about the issues at this time. more information arriving shortly.”

I also received an email fro Entrecard:

The email from Entrecard quoted below:


Unfortunately, there has been an electrical fire at the data center housing Entrecard’s servers. The servers have not been damaged, but the site may be down for as long as 12 hours.

Entrecard is hosted with ThePlanet, and this fire has effected over 9000 websites, as many of the world’s most popualar websites are hosted with ThePlanet. They are working around the clock to get their data center back online, and we are hoping that they get it back online fast.

Thank you for your pateince and understanding with this rare and frustrating problem. Unfortunately, there is absolutely nothing we can do but wait for The Planet to get their datacenter back online.

Please check back with Entrecard in 12 to 24 hours.

Entrecard Team

Entrecard’s data center, ThePlanet, suffered from an electrical fire. Today at approximately 5:45 p.m., a transformer in ThePlanet’s H1 data center in Houston caught fire, thus requiring them to take down all generators as instructed by the fire department. All servers are down. Good thing, no servers in the data center have been damaged. They are down because power is out.

Read all updates here, on The Planet’s discussion forums.


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